Handling of Personal Information
Handling of personal information
If you use the eloge official online store ( https://eloge.co.jp/ ) (hereinafter referred to as "our site") operated by LuLugroup Inc. (hereinafter referred to as "our company"), please register after agreeing to the handling of your personal information in accordance with the handling methods listed below. Furthermore, the contents of this agreement will be between you and our company.
Article 1 Purpose of Use of Personal Information
We will use the acquired personal information (meaning all information that you disclose to us and that can directly or indirectly identify you as an individual. The same applies below) only for the following purposes. Please note that you must agree in advance to our acquiring such personal information through your use of our website before registering.
| Types of personal information | Purpose of Use |
|---|---|
| Customer Information | To respond to inquiries, send catalogs and direct mail, provide related after-sales service, and make contact as necessary to carry out these activities. To verify your identity when disclosing, changing, adding, or deleting registered information. |
| Membership information for online shopping sites | To notify you of information regarding new products and services To create statistical data for marketing, sales promotion, and product planning |
Article 2: Provision of personal information
Your registered personal information will not be provided to any third party without your consent, except when required by law.
Article 3: Consignment of personal information
We may entrust personal information to a shipping company when sending catalogs or direct mail. However, we will not allow such personal information to be used beyond the scope of the purposes listed in Article 1.
Article 4: Acquisition of Personal Information
When you use our website, all personal information you provide to us is voluntary. However, if you do not enter required information, you will not be able to proceed to the confirmation screen.
Article 5: Disclosure Procedures
We will promptly respond to requests from individuals for disclosure, etc. of their retained personal data (notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties, disclosure of records of provision to third parties). If requested, we will respond within a reasonable period and scope after confirming that the person making the request is the individual or his/her representative.
Article 6: Method and contact point for accepting disclosure requests
For requests for disclosure, etc. of retained personal data, please contact the [Contact Information for Inquiries Regarding the Handling of Personal Information] below. Once you have contacted us, we will send you our designated "Request for Disclosure, etc. of Retained Personal Data" by mail, fax, email, etc. After filling out the details, please enclose the necessary documents and submit your request by mail or email, etc. (Postage costs will be borne by the requester.)
After verifying your identity (or your representative), we will respond using your desired disclosure method.
[Time frame and cost for exercising rights]
a) No fees will be charged for notification of the purpose of use of retained personal data, disclosure, correction, addition or deletion of content, suspension of use, erasure, or suspension of provision to a third party.
b) Postage costs to us will be borne by the customer.
Article 7: Use of Cookies
Our website may manage communications by sending information called cookies (hereafter referred to as "Cookies") to your computer via your web browser. Cookies are necessary to maintain screen transitions for each customer and to allow you to perform operations such as shopping on our website. When using our website, please agree to the use of cookies and then register. Please note that if cookies are disabled, you will not be able to use the services of our website properly.
Article 8 Logs
When you access our website, we record the operation information in the form of an access log. This log does not contain any information that can identify an individual, but it is collected for the purpose of improving the convenience of the site in the future, investigating the cause of any problems that may occur, and for statistical and analytical processing of usage status, and will not be used for any other purposes.
Article 9 Disclaimer regarding Linked Sites
We promise to make every effort to protect the privacy of our users. However, third-party companies linked to our site are outside the scope of our responsibility and are subject to the privacy policies set by those third-party companies.
Article 10 Matters concerning safety control measures
In order to handle personal information in the strictest manner, our company has established rules and regulations regarding personal information based on our personal information protection policy that complies with JIS Q 15001, and operates a personal information protection management system.
In order to ensure the appropriate handling of personal information, we have taken safety control measures from four perspectives: organizational, human, physical, and technical.
Our website uses SSL (Secure Socket Layer) encrypted communications on pages where personal information is sent and received, such as when registering as a member, entering information for requesting materials, and answering surveys, to prevent external third parties from intercepting your personal information.
For specific safety control measures, please contact us at the [Contact Information Regarding the Handling of Personal Information] below.
Article 11 Compliance with relevant laws, regulations, guidelines, etc.
We will comply with laws and regulations regarding personal information, guidelines established by the Personal Information Protection Commission, and other standards, and will handle personal information appropriately.
Article 12: Contact point for inquiries regarding the handling of personal information and personal information protection manager
Contact for inquiries regarding the handling of personal information
Kaori Tachibana, Representative Director of LuLugroup Inc.
Complaints/Inquiries Email: info@eloge.co.jp
TEL: 06-6147-3261
Telephone reception hours: 10:00-18:00 (excluding weekends, national holidays, summer holidays, and New Year holidays)
Personal information protection manager: Kaori Tachibana
Article 13 Miscellaneous
These regulations are applied in addition to the "Personal Information Protection Policy" and "Handling of Personal Information" and other regulations that we separately stipulate. If there is any content that contradicts or conflicts with the other regulations, these regulations shall take precedence only when you use our website.
Last revised date: October 16, 2020
