eloge 会員特典
eloge 会員特典

Membership stages according to purchase amount

Frequently asked questions

You can earn points by purchasing products on this site.
Points will be awarded according to the amount of your purchase and your membership rank.
Accumulated points can be used when making purchases, with 1 point = 1 yen.

* Points will not be awarded for points used at the time of purchase.
*When ordering a regular service, purchase points will be awarded but cannot be used.
(Available only for first-time applications)

For details, please see the Points Rules .

When you register as a new member, you will receive 500 points.
Also, when you register as a member, you will automatically receive benefits according to your membership rank.
If you are not yet a member, please register here .
Please note that you must agree to the terms and conditions to register as a member.

Points will be awarded at the rate of 1% of the purchase price (when you start as a Silver Member).
*Point award rates will increase depending on membership rank and campaigns.

Accumulated points can be used when making purchases, with 1 point = 1 yen.
* Purchase points will be awarded for regular orders, but they cannot be used. (You can use them the first time you order.)

If you order a subscription service, purchase points will be awarded but cannot be used (although they can be used the first time).
In addition, if you use AmazonPay for payment, if the email address registered to the online store differs from the email address registered to AmazonPay, you will not be able to use your points as there will be a customer information mismatch.

Due to the system, when you purchase a subscription for the first time, you will be awarded points based on your existing membership rank.
You will receive points for your subscription membership (Diamond membership) rank from your next purchase.

Example: If you are a Silver Member when you make your first subscription purchase: ・On first delivery: you will receive 1% points as a Silver Member benefit ・From your next purchase to delivery: you will receive 8% points as a subscription member (Diamond Member) *You will receive additional points during point-up campaigns.

It will be awarded on your birthday.

To receive birthday points, you must register as a member by the day before your birthday.
Please note that due to the system, gifts cannot be given to customers who register on the day.
In addition, if you registered as a member via a method other than this website, such as logging in with your Amazon account, you will not be able to enter your birthday, so please contact support separately.

Unfortunately, points cannot be awarded after your birthday.

If the birthday you entered when registering as a member is incorrect, you can change it by contacting us.

We may ask you to submit identification documents to verify your identity.